Nov 28th – Phone Phishing
I just received a phone call from a random company that supposedly does soliciting on behalf of RBC. The girl on the phone horribly pronounced my name (wasn’t even close!) when asking for me. I just agreed that it was me and let her spill her sales chip. After saying she was going to sign me up for two years at $69 for myself and my family she said so you live at such and such address. It was at that point I had enough, I said wow you did no verification of who I am at all and you just gave away my address. Who’s to say that I wasn’t some stalker or scammer that claimed to be me just to see what the caller wanted?
Anyways, I then talked to a supervisor and he took me off the solicitation list. I asked him if he was aware of RBC’s security policies and what his company’s security policies are. He had no idea what was going on, just took me off the list and hung up.
I then called RBC Visa security department to let them know what was going on. They were more than helpful in going through my recent transactions to make sure nothing was going on. She immediately cancelled my card and issued me a new one. I also asked her to ensure others are aware of what’s going on and contact the appropriate people. She agreed but I doubt much is going to get done on their part, but at least subscribers to the blog will have a better idea of what not to do.
So to recap companies that call you to ask you to pay for a service that the bank already provides (one call to cancel your debit and credit cards) for free is usually some sort of scam. It’s a good idea to get them to take you off their solicitation lists, contact your bank to issue you new cards, as well as sign up for the national do not call list.
Hope this was helpful!
